FreePrinters.com FAQ
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How
does the Free Printer Program work?
The Free Printer Programs are structured
as an equipment lease. Your monthly
supplies payment will be used for the
quarterly ink shipments. You will only
pay for the supplies you will never
pay for the printer or the on-site service.
Your
will receive two agreements upon approval.
The first agreement will cover the on-site
service and monthly shipment of ink
supplies. The second agreement will
cover the lease payment of $99-$199.
The two agreements work together to
provide you the printer, the service
and the ink supplies.
You
will not pay any shipping charges on
the printer or your monthly shipment
of ink. You will only pay for the value
of the ink supplies over the 24 month
agreement.
How
do I get started?
Why
is there a $50 documentation fee?
This
is a small onetime fee to cover the
application processing and setting up
the quarterly shipments.This will be
billed on your first month invoice.
How
long do I participate in the program?
The
program term is only 24 months. Upon
the successful completion of the agreement
the printer is yours to keep without
further obligation. You may continue
to purchase supplies at a discount or
you can upgrade to the latest printer
technology offered in the Free Printer
Program and continue to be covered by
the on-site service and support.
As long as you have the need to purchase
supplies you should be using the latest
in technology! Why not, it's FREE!
Who
is eligible to participate in the Free
Printer program?
The
Free Printer color printer program is
available to businesses in the United
States with two or more employees, who
have acceptable credit as determined
through the application process. Applicants
will be notified of their status via
e-mail approximately 72 hours after
the application is submitted.
What
does the program include?
You
will receive a new printer with on-site
service for the term of the agreement.
Can
I return the printer?
We
will make every effort to assist you
in making the best decision for your
business including providing print samples
of your documents and discussing your
printer needs and application. We have
placed thousands of free printers in
the channel and most of our new business
comes from referrals. In most cases
the printer far exceeds the expectations
of our clients. However, because we
structure the program as an equipment
lease the printer cannot be returned.
Is
there a 30 day trial available?
Because
the program is structured as an equipment
lease we do not have the ability to
provide a 30 day trial period. We will
make every effort to assist you in making
the best decision for your business
including providing print samples of
your documents and discussing your printer
needs and application. We have placed
thousands of free printers in the channel
and most of our new business comes from
referrals. In most cases the printer
far exceeds the expectations of our
clients.
Will
I receive a new printer once I am approved?
Yes,
You will receive a brand new printer.
We do not provide any used equipment.
What
happens at the end of the program?
You
can keep the printer at no additional
costs if all monthly payments and all
other amounts owed under the Free Printers Free
Printer Agreement have been fully paid.
We recommend that you upgrade to the
latest in printer technology and continue
to receive the support, service and
discounted supplies.
What
happens after my credit approval?
You'll
be sent your agreements via e-mail for
your signature. Please sign and return
these documents via fax or overnight
mail. Once we receive these back we
will ship your new printer.
Can
I obtain more than one printer under
the program?
Of
course you can, as long as you are credit
approved. You can select up to ten printers
using the application. See the application
page for additional details.
What
is needed to qualify for the Free Printer
program?
For
the programs requiring credit approval,
the following information can be used
as a guideline. Since the Free Printer
program is structured as an equipment
lease, an in depth review of the business
credit history is required.
As
a general guide line, businesses established
for at least two years with good credit
scores can qualify for the Free Printer
program. In some instances we will require
the owner’s personal social security
number. When you submit your application
please be sure to include your business
Tax ID (EIN) and your banking information.
For
most businesses we require a minimum
Credit Bureau Rating of not less than
600 with no prior bankruptcy in the
last seven years. Minimum time in business
is six months and in most cases we require
two years or more.
If
you are a Real Estate professional you
will need to fax a copy of your Real
Estate License to 509-757-8726. We will
need to verify a minimum time in business
of two years and a credit bureau rating
of not less than 620.
If
your organization is classified as a
non-profit, we require a minimum time
in business of 5 years. We will also
require a faxed copy of the articles
of incorporation faxed to 509-757-8726.
How
can I get print samples sent to me?
Easy,
send us an e-mail and attach any documents
you would like to see samples of.
If possible please send them in PDF
format. If you just want to see some
great print samples that we have we
can do that also. Please include your
return address and any special request
to Sales@FreePrinters.com.
Do
you offer an 11 X 17 printer in the
program?
We
currently do not offer an 11 X 17 printer
in the program. This is being considered
as an offering and may be added in the
future.
How
do I get my monthly or quarterly shipment
of supplies?
Each
month you will be automatically shipped
your box of solid ink. These will be
shipped via ups ground with no
shipping charge to you.
Are
there other supplies I must use for
the printer that aren't included?
Yes.
The program does not include paper,
transparencies or maintenance kits or
other user replaceable maintenance items
like photoconductors. The items can
be purchased in our on-line store 24/7.
Visit
the Supplies store now.
What
happens if I run out of ink during the
month?
Is
this Genuine ink?
FreePrinters.com
uses Media Sciences compatible ink and
toner. Media Sciences warrants that
its solid ink sticks and color toner
cartridges are suitable for use in the
intended models of color workgroup printers
and are free of defects which could
cause damage to these printers. Should
it be shown that a printer is damaged
due to the use of Media Sciences products,
Media Sciences will pay reasonable and
customary charges for the repair of
the printer.
Use of Media Sciences products does
not void your Warranty. End users are
often told by the manufacturer’s
technicians and salespeople that the
use of third party supplies will "void
the warranty" or violate the terms of
a "Service Contract." This is not true
and may be a violation of Federal Trade
Laws if enforced by the printer manufacturer.
Tektronix Third-Party Supplies
Warranty Statement
Tektronix printer owners are free
to use non-Tektronix brand consumables
in their Tektronix printers without
violating the Tektronix printer warranty
or service contract.
If you have questions regarding warranty
rights or issues, you can contact us
directly at 888-376-8348.
How
do non-profits receive an additional
discount on ink?
If
your organization is based in the U.S.
and has non-profit 501(c) status, as
approved and authorized by the Internal
Revenue Service (IRS), you can receive
an additional 5% discount on your Phaser®
printer supplies.
Our company has a history of supporting
worthwhile causes, and we are happy
to extend a discount to organizations
which serve useful purposes in our society.
For complete information, please visit
our non-profit
discount page.
